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Terms and Conditions
Introduction and License
Nova Scotia operates under the license regulated by the Nova Scotia Gaming Corporation (NSGC). The scope of services provided by Nova Scotia includes real-money gambling, online casino games, and promotional offers. By accessing or using our services, players agree to comply with these Terms and Conditions and acknowledge the importance of responsible gambling practices.
Eligibility
To participate in the games offered by Nova Scotia, players must be at least 18 years of age. Users are responsible for ensuring they are legally permitted to gamble in their jurisdiction. Access to our services is restricted for residents of regions where online gambling is prohibited. Nova Scotia reserves the right to verify the age and identity of players.
Account Rules
- Each player is allowed to maintain only one account with Nova Scotia.
- A mandatory Know Your Customer (KYC) verification process will be implemented, requiring players to provide valid identification and proof of address.
- Players are responsible for maintaining the confidentiality of their account information and for all activities that occur under their account.
- Any unauthorized use of an account or breach of security must be reported immediately to the support team.
- Violation of account rules may result in account suspension or termination.
Deposits and Withdrawals
Deposits must be made using the payment methods available on the Nova Scotia platform. Players are required to complete verification processes to comply with Anti-Money Laundering (AML) regulations before processing withdrawals. Withdrawal timelines may vary depending on the payment method selected. Nova Scotia reserves the right to impose additional verification requirements prior to processing withdrawals.
Prohibited Activities
- Cheating, fraud, or any form of manipulation of games is strictly prohibited.
- Players may not engage in bonus abuse or misuse promotional offers.
- The use of bots or other automated systems to play games is forbidden.
- Exploiting system errors or vulnerabilities for personal gain will lead to immediate account closure.
Limitation of Liability and Termination
Nova Scotia reserves the right to suspend, restrict, or permanently close player accounts in cases of violation of these Terms and Conditions, regulatory requirements, or any suspicious activity. The company will not be liable for any losses incurred as a result of account termination or suspension.
Bonus Terms and General Promotional Conditions
All bonuses and promotions offered by Nova Scotia are subject to specific terms and conditions, which will be communicated at the time of the offer. Players must meet all wagering requirements and other conditions for bonuses to be valid. Nova Scotia reserves the right to amend or revoke promotional offers at any time.
Fair Play and Game Integrity Rules
Nova Scotia is committed to fair play and the integrity of all games. Random Number Generators (RNG) are used to ensure that all game outcomes are fair and unbiased. Players are encouraged to report any suspicious activity or concerns regarding game integrity to the support team.
Fraud Prevention and Security Monitoring
To protect the interests of players and maintain the integrity of the platform, Nova Scotia employs advanced security measures and monitoring systems to detect and prevent fraudulent activities. Players are encouraged to employ strong passwords and maintain the confidentiality of their account details.
Dispute Resolution and Complaint Handling Process
In the event of a dispute, players should first contact the support team for resolution. If the issue remains unresolved, players may escalate their complaint to the appropriate regulatory authority. Nova Scotia is committed to addressing all concerns promptly and fairly.
Governing Law and Jurisdiction
These Terms and Conditions are governed by the laws of Canada, and any disputes arising from the use of Nova Scotia’s services will be subject to the exclusive jurisdiction of the courts of Nova Scotia. Players agree to submit to this jurisdiction as a condition of using the platform.
Responsible Gambling Measures and User Protection Tools
Nova Scotia promotes responsible gambling and provides players with tools to help manage their gaming activities. Players can set deposit limits, session time limits, and self-exclusion measures. Resources for gambling addiction and support services are available for players who may need assistance in managing their gambling behavior.
By using the services provided by Nova Scotia, players acknowledge that they have read, understood, and agreed to these Terms and Conditions. Compliance with these terms is essential to ensure a safe and enjoyable gaming experience for all users.